Refund policy
Refund Policy
At Wellness Oil Australia, customer satisfaction is important to us.
If you experience an issue with your order, please contact us within 7 days of receiving your order.
Returns
To be eligible for a return:
- Products must be unused and in original condition
- Products must be returned in original packaging
- Proof of purchase is required
Non-Returnable Items
For hygiene and safety reasons, certain items may not be eligible for return once opened or used.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us as soon as possible with photos of the issue.
Refund Processing
Approved refunds will be processed back to the original payment method.
Please allow several business days for your financial institution to process the refund.
Contact
For return or refund enquiries, please contact: